For any transfers over 150 Mb, we ask that you please check with the art department before uploading to see if the FTP can handle a file that size at that specific time.

  Files over 150 Mb can take a long time for the art department to download so it may be more efficient for you to send your extremely large files on a disc(s).

  If you are having complications with our FTP form please notify your sales representative as soon as possible for assistance.

Please see our digital file guidelines before uploading your files.

 

Customer Support

-- Customer Service --

We have a highly trained and experience staff that are available to you to help answer your questions. We strive to exceed our customers expectation even when the situation may not require it.

-- File Preparation --

If you have any questions regarding our file guidlines please give us a call and we will be more than happy to help walk you through preparing your files for print.

-- Proofs and Samples --

We will provide you with samples of your files on the material of your choosing for a small fee. This is important when printing large runs of material due to the variation in colors that can occur between customer printouts and final output.


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